First, I LOVE my house. I love all MY choices. I love the colors, the way it came together. I love everything ... what I don't love is the issues we've had since.
Our PM is great. He's a nice guy, went above and beyond in so many ways to give us things to make us happy. He was nice, and really focused on customer service. With that said, the follow through ... ehhh no so much. We expected some things thanks to the neighbors we've been fortunate to meet through Facebook. They forewarned us about a lot of things to be aware of. Corners that seemed to be cut in some ways, things that were done they wished they did different. A lot seemed to be things that (if I were a GC, I would've been on top of). So, we were definitely diligent in some aspects.
So, we had a list of items PRE CLOSING that needed to be addressed. Things that now a month later, still haven't been done. I get that it's not the end of the world that my two cabinet doors aren't replaced, but ... they should've been.
My husband is ready to kill someone over the sod. I'm not a landscaper, but the one we have said this was so badly done, he would be embarrassed. I was told this was the best job they've seen in a while. Really? Well, that's ... umm ... bad! We have dead grass all over because when you lay sod in 102 degree heat, it DIES! Who knew? *sarcasm*
I want to get to the good things ... then I'm sure I'll tangent back to Ryan Homes and my irritations.
1. We painted RIGHT away. We were advised not to because of settlement, but here's the thing, when you paint the walls, you SEE EVERYTHING. Alllllll things the white paint hides, is suddenly very visible. So, I have lists for days regarding drywall because now, I know where it all is and come my 13 month drywall repairs, there will be a hefty list.
That wasn't why we painted, it was because I hate white walls. I wanted color and design and to feel like my house was a home. I also didn't want to move a single piece of furniture in until it was done. I work from home, I needed it to be as much a sanctuary as possible from day 1.
2. We had a LOT of custom carpentry done. I had extra trim, crown molding, (okay, when the hell did builders decide putting trim around windows was too much work? This is bullshit. The Normandy is a big home with 25+ windows, put the damn trim around it!), I had that "planning desk area" made into a custom pantry, and a coffered ceiling done.
We had a lot of things done that we love. It's really want we wanted and couldn't be happier.
I changed out all the light fixtures, because ... eww. Seriously, EWW! This is another wish that Ryan should allow. Let us pick from different fixtures! Most buyers would pay for it in their mortgage versus after close. So lame.
I AM super glad they don't do the custom paint though, which I had wished for before. They really suck. There's no pride in their work. They just do it and then you're like, well, okay then.
Where as my painter wanted to WOW me and make me happy. Which he did in spades.
I've learned a lot through this build. I can say that. I know more about construction than I ever cared to know, but I also know if and when we do this again, the things to ask. I won't put up with shit. That's for sure. I allowed a lot to slide because that's sort of my personality. My husband is the maniac screaming and cursing. He went toe to toe a few times. I was a lot more laid back and figured it would work out in the end. I feel like that was a fatal flaw for me.
Annnd circled right back to the not so great things ...
The drainage and grading is a huge issue for our homes. We have 10 acres and they only "grade" two of them. I have swampland people. Swampy ass land and dying grass, go figure. The back field you can SEE where tractor trailers drove through, and they say it was crops. No farmer drives 18 wheelers where he's going to plant crops. We're all fighting that part as a community.
Oh, and all of the Normandy's in the development have smaller AC units than the model. Why? Why? Because ... cut corners.
I feel like I verbal vomited.
Someone asked if I would build with Ryan Home again, and I can't say yes or no. Probably not. Not because they're horrendous, but because I don't think there's enough supervision. A lot of the issues my neighbors and I are dealing with shouldn't have happened.